Survey results show: we are committed to providing exceptional quality to our clients.
Answering “most or all of the time”:
97% say: CSN Case Managers are well trained and coordinate Clients’ daytime needs well.
96% say: CSN individualizes the supports Clients receive, so the Client is respected as an individual.
93% say: CSN Coaches are well trained and able to meet Clients’ needs.
93% say: CSN Case Managers support Clients in having a voice in the decision making process about how she/he receives support.
93% say: CSN supported work/activities allow Clients to engage in purposeful activities.
91% say: CSN engages in innovative and positive planning and problem solving.
90% say: CSN supported work/activities allow Clients to engage in rich and meaningful relationships with others.